Who we are
Our website address is: https://skylineuk.net.
What is the purpose of a Privacy Policy?
Our website provides visitors with access to our online deals. In order for us to provide you with our website and services we may need to collect personal information about you. We want you to use our website and services safe in the knowledge that any personal information you give us is held in accordance with the law. We have written this Privacy Policy to tell you:
- What personal information we collect about you when you use the Website
- How we use your personal information
- Who we may share your personal information with
- Any transfer of personal information outside of the EEA
- How long we keep your personal information
What we do to protect your personal information
HD Group Ltd trading as Skylineuk is the Data Controller. This is the legal entity responsible for how your personal data is collected, stored and processed.
HD Group Ltd operates a number of different brands to which this privacy policy relates. What choices you have in relation to your personal information
This website is owned and operated by The HD Group (Skylineuk) 61 Bridge Street, Kington HR5 3DJ
We are a UK company registered in England and Wales
Should you have any comments or queries about this website please contact info@skylineuk.net
We last updated this Privacy Statement on July 01, 2023.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Personal Information we collect about you
What information we collect about you
We may collect the following information about you:
your name and address
your contact details including email address and telephone number
the products and services that you are interested in
whether you pay by debit/credit card, Apple Pay, Amazon Pay or paypal (but no financial details)
Your order history
whether you have put items in your basket and not checked out
whether you have entered any of our competitions
We collect information about you in two different categories:
Identifiable information – this is information that allows us to identify you such as name and email address, telephone number etc
Anonymous information – we may collect information that does not personally identify you but categorises you into a group or sector (e.g. age, marital status, lifestyle) and we can use this information to tailor our products and services more accurately.
Personal Information you give us
- We may collect personal information about you when you:
- Sign up for our daily emails or SMS and other offers
- Sign up for a user account on our website
- Purchase products from us
- Contact us via email or by telephone for any other reason
- Enter one of our competitions
- Personal Information we collect automatically
- When you visit our website or use our services, we may collect certain information automatically such as:
- IP addresses (the name your computer uses to identify itself to us)
how you found our website - dates and times that you visited our website
- which pages you visited and whether you put any items in your basket
- what products and services interest you
If you want to know more about how we use cookies, you can find more information here https://www.skyklineuk.net/cookies-policy
Personal Information we collect from other sources
We work with a number of other organisations such as payment processing companies, credit reference agencies, internet search engines, marketing organisations and cookie providers who may provide us with information about you.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How we use your Personal Information
- To provide our website, process your request for information or your booking, we may use your information in the following ways:
- to send out our daily email or SMS and other marketing information (where you have agreed)
- to provide you with the information, products and services that you have asked us for
- process your orders
- to fulfil any contracts, you have entered into with us
- analyse and tailor the products that we offer to you to your needs and interests
- comply with our legal obligations or as otherwise required by law or regulation
- prevent and detect fraud
- to tell you about changes to our services or website
- to help us develop our website to make it better for all users
- anonymised data may be used in order for us to tailor our products to the likes and dislikes of our users
- to get your feedback on our website and services
- to administer our website (such as troubleshooting, data analysis, research)
- to keep our website safe and secure
Our legal basis for using your information
The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.
1.) Where you have consented to us using your personal information
When you submit information to us on our website, we will process that information in order to comply with your request for further information.
2.) Where we need to perform the contract, we have entered into with you
Examples of how we may use your information in order to comply with a contract that we have entered into with you:
to provide the goods you have requested
to administer and provide the website (such as troubleshooting, data analysis & research)
to tell you about changes to our website or our services
to help us (or our software developers) improve the website
3.) Where it is necessary for our legitimate interests
We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).
We have put safeguards into place to ensure that your personal information is protected and that your fundamental rights and freedoms are not overridden.
4.) Where we need to comply with a legal obligation
Examples of how we may use your information to fulfil a legal obligation
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Keeping records for tax purposes
Our Marketing
We may provide you with information about products, services, special offers, and other news where we feel these may interest you. We may use your information for market research and analysis including profiling so that we can ensure that we tailor our offers to your likes and needs. Depending on what contact information you have given to us, we may contact you by email, SMS or post. We will only do this where you have consented to receiving such information from us. You can opt out of such marketing at any time and If you wish to do so, please email us
at Skylineuk.net
For Service support or assistance, email Skylineuk.net.
Sharing your Personal Information
Other third parties
We may share your information with certain other third parties including:
Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
Our website providers who need to see your information in order to keep our website up and running
Analytics and search engine providers who analyse information about your use of our website and help us to tailor the product and offers that we offer to you and other users
Our Affiliates to dispatch and process orders.
Legal Requirements and Law Enforcement
We may also disclose your personal information to third parties:
If we sell our business in which case the personal information that we hold will be part of the transferred assets
If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction
Third Party Privacy Policies
Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy. We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.
Where we store your Personal Information
Storage of Personal Information
We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.
All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Retention of information
We only hold your personal information for as long as necessary for the purposes for which we collected your information.
We have a retention policy which lays down timescales for the retention of information. Customer retention periods can be found below:
Type of Documents
Description of Document Retention Period
Marketing Database
Name and contact details of people expressing interest in our goods or services.
Up to 12 months from last contact
Order Database
Name and contact details of all customers including emails, addresses and payment information
One year after last order. Emails
If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Access to information:
You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact us at Skylineuk.net or write to us at the address above.
Changing or deleting your information:
You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.
You can request that we change, amend, delete your information or restrict our processing by emailing us at Skylineuk.net.
Transferring Personal Information
You have the right to request that your personal information is transferred by us to another organisation (this is called “data portability”). Please contact us at Skylineuk.net with the details of what you would like us to do and we will try our best to comply with your request. If may not be technically feasible, but we will work with you to try and find a solution.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
How to Contact us
We welcome questions, comments and requests regarding this Privacy Policy which can be sent to info@Skylineuk.net.
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